A patron moved rather stiffly to the desk with a call number written on a piece of paper. "I checked the shelf," she said, "but the book wasn't there."
"Do you mind if I check, too?" I asked.
"Please." We walked over to the shelf. I found the book in the correct spot - on the lowest shelf, next to the floor.
"I'm sorry," she said. "I didn't see it down there."
"That's ok, " I answered. "I don't think we should keep Dealing With Chronic Back Pain on the bottom shelf, do you?"
A man in his early twenties approached the desk holding out his card. "I need a new password," he said.
"I can help you with that. Let me see your card." I took the card and looked at it. I was pretty sure it was not his.
"Sir? Are you telling me your name's Yvonne?"
A young woman came to the desk with a big smile on her face. She seemed to recognize me, but I had never seen her before. She saw my hesitation and said, "Aren't you the librarian who was helping me when I walked into the wall?" (I wasn't!)
Another young woman came in to use the Internet. I am sure I have never seen her before - she was using a very memorable place to store her extra packs of cigarettes. A colleague pulled me in back and whispered, "I didn't know they did square implants now!"