The other side of the desk

Now, obviously, I have been in the hospital, not in the library. But customer service is customer service, and I experienced some five-second kindnesses from Feelgood hospital staff that I wanted to pass on.

Feelgood Surgeon came in before surgery and looked at my neck. “You don’t have any wrinkles now,” he said, “but I can see where you will have one. I’ll tuck the scar right in that line.” Then he moved my head around to make sure, and drew it with a magic marker, to show where to cut!

Feelgood Night Nurse asked if there was anything else he could get me. I hadn’t eaten for 30 hours, so I said, “You got any popsicles on you?” “Sure thing!” He reappeared two minutes later, with an orange popsicle – at 4 am.

Feelgood Lab Tech noticed my special surgery manicure (see photo). She took my blood, then stuck on a bright pink band-aid. “To match,” she said.

Feelgood Patient Care person came in at 6:30 am to take my blood pressure. I had been wakened every hour through the entire night and felt like I was about 93 years old, with bags under my eyes big enough for a dinosaur to fit in. She looked at my chart and said, “You’re 43? I can’t believe you’re 43. You don’t look 43….” I don’t care if she was lying – it was a kind thing to say!

And thank you all, for all the kind wishes, thoughts and prayers. It’s like the feelgoodness is multiplying and returning to hold me close. Thank you again and again.

Comments

[jennimi]

Yay Feelgoodly Customer Service! This librarian taking note. Feel better, Feelgood.

[Martha]

You are an inspiration to this nascent librarian! First, there was the fabulous blog and now the fabulous manicure! I send you much positive mojo. Now, if you excuse me, I have to go get my nails done....

[Sarah Louise]

YAY! And the manicure is gorgeous, dahling! I love it when people can't believe I'm 35. (However, I was a little non-plussed when my waitress the other day asked if I was another waitress's mom) (She doesn't look that young, nor I that old!) I told my friend, the other waitress, and we both had a moment of indigant fury. "I'll hassle her about that" she said in a joking voice.

I am so glad you are finding good customer service in the health profession. Keep writing!!

[Mindy]

I am glad that they are taking good care of you. I hope all went well and you will be back to work and doing the things that you love soon (if not already).

[CW]

Nice to hear from you! Hope all is going well. Take care!

[Maureen]

Fab nails, FGL! Good luck with the surgery and I'm glad that you're encountering good folks at the hospital. See, told you all that karma you've built up was going to do you good. :)

[Mo]

Just read your news. It's too late to send healing thoughts for your surgery but I'm sending some for a speedy recovery.

My window cleaner calls me "lass" (I'm 44). It makes me feel young!

[RazzBari]

Glad to hear you're over the first hurdle! Put some vitamin E oil on that incision and it will practically disappear - I have one in that same crease and you need a magnifying glass to see it.

Holler if you have questions about the I131 process.

[Anne]

Glad to see you're back. Wishing you little bursts of joy throughout your day. Rinse and repeat.

[Sue]

Wishes for a speedy recovery. Have thoroughly enjoyed your blog, 9 times out of 10 I cry over your entry. May you be back to your life soon.

[Agneta]

Got an ultimatum to see Feelgood to have a chanse to recieve money from the insurance company. So I googeled for Feelgood. Who is this Feelgood? And I bumped into your blog! Thank you! Now I feel good to see Feelgood!

[Historia]

Love the nail polish, but I was told that makeup & nail polish were strict no-no's for any major surgery.

At least thats what I was told at my hospital. I'm going for surgery this week.